|
 AIMS
 Suitable
for new & existing supervisors and team leaders. Builds competence and
confidence in core management skills, ensuring improved performance for
participants and their teams. Also an excellent refresher for more experienced
supervisors and team leaders. This course leads to an accredited qualification.
This course can provide Accredited Prior Learning towards the full ILM Level 2
Certificate in Team Leading.
PROGRAMME STRUCTURE
| DAY |
MODULE |
TOPIC |
|
Course Dates |
| 1 |
Introduction +
Managing and Organising Yourself
|
- Welcome & introductions
- Personal Development Planning & SWOT analysis
- Managing your time and identifying key result areas
- Managing and identifying stress in yourself and others
|
|
Monday 8th November 2010 |
| 2 |
The Role of the Team Leader |
- Roles, functions and responsibilities of the team leader
- Making the transition from friend to supervisor
- Seeking and dealing with feedback
- Identifying the limits of your responsibility
|
|
Monday 22nd November 2010 |
| 3 |
Communication Skills |
- Communication modes and methods, the pros and cons
- Accuracy, brevity and clarity and the importance of record
keeping
- Verbal and non verbal communication
- Team Briefing skills
|
|
Monday 6th December 2010 |
| 4 |
Managing People |
- Overview of current legislation relevant to team leaders
including duty of care, discipline, grievance and diversity
- The team leader’s role in relation to organisational policies
and procedures
|
|
Monday 20th December 2010 |
| 5 |
Leading and Motivating the team |
- Manager or leader or both ?
- Understanding management styles, when to use them and potential
impacts
- Motivational drivers in self and others
|
|
Wednesday 5th January 2011 |
| 6 |
Course Assessment & Personal Development Action
Planning |
- Revision session followed by assessment in the form of short
answer questions and/or case studies.
- Personal development review and action planning.
|
|
Monday 17th January 2011 |
PRICE PER DELEGATE = £895.00 + VAT FULLY INCLUSIVE
Venue: Challenge Consulting, Nottingham Road, Woodborough, Nottingham, NG14 6EH |
