Short Course Calendar 2009-2010

The following courses will be held at Challenge Consulting, Nottingham Road, Woodborough, Nottingham, NG14 6EH. However, any of these courses can be adapted to specific organisational needs and delivered in-company - please contact us for further details

All short courses (unless otherwise indicated) are charged as follows and include training pack, free parking, refreshments and buffet lunch (where applicable):-

1 day course -  £175 + VAT per delegate

2 day courses - £315 + VAT per delegate

Intensive "One to One" sessions - £395 + VAT per 1/2 day (inc. pre diagnostics and 2 hour follow up

Bespoke "in Company" courses c.£950* + VAT per day for up to 12 delegates including course design

Discounts available for Block Bookings (* Depending on requirements)

Click on the course title to see full details	September 2009 to Aug 2010
Personal Development
Time Management & Organisation	1	14				26				10
Assertiveness & Personal Confidence	1		13				23
Influencing & Persuading others	1			19					19
Problem Solving and Decision Making	1				7					24
Stress Management	1			17				22
The Confident Negotiator	1	7							6
Handling Difficult Situations & People	1						2
Effective Presentation Skills (2 days)	2			23/ 24							7/ 8
High Impact Presentation Skills (for experienced presenters).	1		22									19
Managing People
Leading & Motivating Others	1						1
Effective Appraisal Skills	1							3				12
Managing Performance (includes disciplinary interviewing)	1							26
The Effective Team Leader	2				2/3						21/ 22
From Friend to Supervisor – making the transition	1	22			1			8				5
Management Skills
Project Management	1		8								28
Planning & Managing Change	1			9						17
Communication Skills for Managers (inc. team briefing)	1	14				25
Understanding Finance  (inc. managing budgets)	1		5						14
Recruitment & Selection Interviewing	1					28					14
CUSTOMER CONTACT
Customer Care - creating and maintaining good relationships	1				15							13
Handling Difficult Customers and Dealing with Complaints	1		12								16
Effective telephone techniques	1						8
SKILLS FOR TRAINERS
Practical Training to Small Groups (incl. coaching skills)	1						15
Designing, Delivering and Evaluating Training	2								22/ 23

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