Overview
The course is for anyone whose success is dependent on gaining assistance/commitment from others.
“This course provided me with tools that have already proved useful in the real world, and I would not hesitate to recommend it” Jack Harris - Customer Service Team
Aim
To learn how to influence and persuade others is one of the most valuable and transferable skills to have. This course takes you on a journey of selfawareness, using many different styles of learning to ensure that you leave with a sense of confidence, well founded on enhanced capabilities.
Content
By the end of the course, delegates will:
- Know what influencing is & what it means within the work context.
- Understand the key factors and behaviours used in influencing.
- Be able to analyse situations, power relationships and barriers and employ strategies to deal with them successfully.
- Understand the importance of creative thinking and principles of negotiation skills in effective influencing.
- Know how to use body language and verbal communication/effective questioning techniques to get points across to best effect.
- Recognise what to avoid.
Course Cost
£175.00 plus VAT. Duration 1 day.
Held at Challenge Training and Conference Centre
