ILM Level 3

Award in First Line Management

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AIMS

A qualification designed for those who need an enhanced understanding of the work environment and appreciation of how to get the best from themselves and others. Topics include Managing Change, Creative Thinking, Problem Solving and Decision Making, Managing Information. Effective Leadership skills, giving and receiving feedback and report writing. Helps to develop a breadth of understanding to tackle complex issues in an informed and confident way.

Leads to an accredited qualification.

CONTENT

Each taught day will consist of two topic areas and will be supported by an Induction session and an Assessment and Review Session

PROGRAMME STRUCTURE
DAY MODULE TOPIC DATE
1 Introduction +
Developing Yourself and Others
  • Welcome & introductions
  • Personal Development Planning & SWOT analysis
  • SMART objectives
  • Identifying and encouraging development needs in others
Thursday 13th Nov 2008
2 Solving Problems +
Making and Communicating Decisions to your Team and Individuals
  • Stages in Problem Solving
  • Creative thinking techniques
  • Gathering and interpreting information for decisions
  • Encouraging innovation
  • Visualising and sharing your ideas
Thursday 27th Nov 2008
3 Planning and Managing Change
  • Understand the forces for change including continuous improvement and quality issues
  • Ways of involving others in facilitating effective change
Thursday 11th Dec 2008
4 Building Your Team + Giving and Receiving Feedback one to one
  • Stages in team development
  • Identifying and removing barriers to effective team working
  • Planning and conducting one to one meetings
  • Giving and receiving feedback in the right way (positive & negative)
Thursday 8th Jan 2009
5 Leadership Skills – Encouraging and Inspiring Others through your own behaviour
  • Understand the difference between management and leadership
  • Identify the qualities of leadership and create strategies to inpire others
  • Motivate others through your own behaviour and actions
Thursday 22nd Jan 2009
6 Tutorial Guidance including one to one with each delegate Help and support will be available during the day for delegates to discuss progress to date on their assessed components which include a written work based assignment and also a Presentation (to be conducted on the final day). Thursday 5th Feb 2009
7 Course Review
Assessed Presentations and Personal Development Action Planning
  • Each delegate to carry out assessed presentation on Planning and Managing Change.
  • Personal Development Action Planning and Course Review
Thursday 2nd April 2009

PRICE PER DELEGATE = £995.00 + VAT FULLY INCLUSIVE

Venue: Challenge Consulting, 2 Wensley Road, Woodthorpe, Nottingham, NG5 4JT



 

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Challenge Consulting
2 Wensley Road
Woodthorpe
Nottingham
NG5 4JT
Tel : 0115 - 955 1995 / Fax : 0115 - 956 0704

Challenge Training and Consultancy Limited Registered in England No.04143816 Trading as Challenge Consulting
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