Members of staff involved in delivering/cascading training to other trainers within organisations

AIMS AND OBJECTIVES

The purpose of the training is to provide participants with an opportunity to review the essential knowledge, skills and behaviours required to effectively deliver the above training to their target audience, with a view to enhancing both personal confidence and professional competence.

By the end of the course participants will be able to:

	Identify suitable learning opportunities, materials, & visual aids, taking into account constraints of time, resources, facilities, etc
	Create an appropriate structure and format for a training event relevant to their organisation
	Select & adapt the most suitable delivery style and approach to meet the various learning needs and learning styles of different audiences.
	Review methods & techniques on how to effectively deal with difficult situations/individuals ensuring mutually acceptable outcomes
	Select a realistic approach for carrying out the evaluation of training completed

CONTENT

Introduction to the “training cycle”

	Understanding how people learn
	Learning cycles

What is my message?

	The importance of clear objectives – including evaluation mechanisms
	Planning training sessions
	Understanding your audience’s needs

Session structure – introduction, middle and end

	Timing
	Location

Prioritising content –

“must”, “should” & “could”

Getting my message across effectively

	Gaining and maintaining interest
	The importance of verbal & non verbal communications
	How long can people concentrate?
	Pitching it right on the day

Facilitation Skills

Shaping, structuring and encouraging interest

Monitoring and Control

	Gaining feedback
	Dealing with difficult members of the audience

On going coaching

Maintaining relationships after the initial training is completed

Evaluating Training

Methods available

Opportunities to review personal style

	To include practice sessions & feedback
	Personal Development Action Planning

The course will be practically based, with “best practice” concepts being demonstrated through exercises and activities.

Throughout the course, participants will be asked to consider the “real” training sessions that they intend to deliver; using the “training cycle” as a basis of discussion – from planning the training (taking into account things like location, the audience, timing, etc), to delivering the training (managing the audience; dealing with different sized groups; how to make the most of visual aids, etc), through to the evaluation stage (simply – how will they know they have been effective? What measures do they intend to use? etc)