ILM Level 3

Certificate in First Line Management

Note :This course is only offered on an 'in house' basis to companies wishing to register a suitable number of employees

AIMS

As Award In First Line Management but contains a comprehensive range of topic areas designed to equip participants with the full range of skills required to plan, manage and review themselves, their teams and their operational areas. The course leads to an accredited qualification

Exemptions are available for those who have already attained the Award In First Line Management.

The programme is run over between 15 and 22 days, one full day every 2/3 weeks dependent upon requirements, covering the following topic areas:

PROGRAMME STRUCTURE

Managing Self

Management Skills & Competency

Understanding Organisations

Managing Change

Managing Activities

Managing Resources

Developing People

Managing People

Communication

Managing Information