Aims
This course, which leads to a national qualification, will support participants towards engaging their staff, creating and maintaining high performance teams and maximising upon resources and opportunities within the business. The course provides an opportunity to apply up to date management and leadership concepts directly to the work environment to bring about improvements. Businesses who meet the eligibility criteria
for
Leaders First Funding may
be able to obtain financial assistance for a key member of staff to undertake the programme.
Please see
below for downloadable flyer.
Programme
Structure
| DAY |
TOPIC |
SUMMARISED CONTENT |
Dates |
|
| 1 |
Induction + Introduction to the course |
- ILM Induction and welcome to the course
- Leadership or Management – understanding and identifying the
differences
- Key skills for leaders and managers
- Identifying strengths and weaknesses for personal development
planning
- Ways to give and receive feedback
|
Wednesday
14th April 2010
|
|
| 2 |
Understanding the Management and Leadership Role |
- Understanding the role of the Manager in your organisation –
roles, responsibility and accountability
- Management and Leadership styles – what’s yours?
- Creating and developing high performance teams
- Developing others
- Motivating and getting the best from others
- Dealing with individual needs, wants and diversity
- Managing others, duty of care and employment law considerations
|
Wednesday
21st April 2010
|
|
| 3 |
Understanding the Organisation |
- Recognising, translating and communicating the organisation’s
purpose to others
- Mission, Vision and values and translating these into aims,
goals and objectives
- Organisational structures and their strengths and weaknesses
- Identifying with internal and external business drivers and
maximising upon opportunities
- Understanding stakeholders and managing expectations
- Understanding customers, the supply chain, and managing quality
|
Tuesday
11th May 2010
|
|
| 4 |
Communicating Effectively and Presenting your Case |
- Effective communication skills – verbal and non verbal
communications
- Meetings and briefings, presenting your case in the right way
- Effective questioning techniques
- Information versus data – creating graphs and charts
- Assertiveness and influencing others
|
Wednesday
26th May 2010
|
|
| 5 |
Tutorial Day |
- Group tutorial followed by one to one to enable delegates to
obtain feedback and guidance on assessed components
|
Wednesday
9th June 2010 |
|
| 6 |
Making best use of resources (including finance) |
- Planning and organising yourself and others
- Prioritising your work and Identifying your “time thieves”
- Techniques to reduce waste in terms of time and resources
- Key performance indicators
- Task allocation and delegation skills
- The cost of time
- Financial jargon buster – understanding key financial terms
- Identifying different types of costs and how to control and
retain costs to save money
- Budgeting and forecasting
- Understanding cashflow and key financial indicators
|
Wednesday
23rd June 2010
|
|
| 7 |
Assessment and Course Review |
-
Individual presentations (assessed)
-
Personal Development Planning – what will I do differently as a
result of the course
-
Course Results
|
Thurs
15th July 2010
|
|

7 Day Programme + Tutorial which may be by appointment. Dates spaced at one day every 2 weeks.
VENUE : Challenge
Consulting, Nottingham Road, Woodborough, Nottingham NG14 6EH
COST : £995 + VAT per
delegate fully inclusive
Click the image to download the flyer. |